Refund & Exchanges

REFUNDS & EXCHANGES

REFUNDS

For any damaged goods or should you wish to return your purchase for refund or exchange just send it back to us within 30 days of purchase, in its original condition.

 

EXCHANGES

In the case of an exchange, the cost to ship the new/replacement item out to you is the same as er our regular shipping structure and is dependant on where you call home (free within Australia). Click here to check out the shipping costs. If there is a price difference between the item purchased and the one you wish to exchange it for, we will just credit or debit the credit card used on the initial purchase, or request the amount from your PayPal account to cover it.

SHIPPING FEES 

We will provide a full refund on all purchases but any shipping fees aren't refundable.  This applies to any shipping costs incurred on the original order (if it wasn't free shipping), as well as the return shipping for refunds.

Please don't hesitate to contact us should you have any questions.

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